Shanghai Hilton rating

Dear guest,
this page shows you how other guests who visited Shanghai Hilton in Shanghai Jing`an have rated in a questionnaire after their departure. We will draw the attention of the Shanghai Hilton in Shanghai Jing`an to the deficiencies you have listed anonymously so that the Shanghai Hilton in Shanghai Jing`an can correct these deficiencies.
We hope that you have a pleasant stay after booking the Shanghai Hilton in Shanghai Jing`an and that you return the completed questionnaire to us later so that we can continue improving the overall service of the Shanghai Hilton in Shanghai Jing`an.
Please remember that you are rating a hotel of the luxury category so that you rate the value for money accordingly.
Many thanks for your cooperation.

Customers rated Shanghai Hilton as follows:

check inquestions: Was the check-in realized fast? Have you been welcomed to the hotel friendly?		92.50 %
roomquestions: How was your first impression of the room? How do you rate the rooms cleanliness? Did you have a pleasant night´s rest? Did you have a great view?		86.25 %
breakfastquestions: How do you rate the offer and the variety of the breakfast? Was the breakfast conform to your claim? Was the variety guaranteed during the whole breakfast time? How do you rate the breakfast restaurant´s cleanliness? Was the atmosphere satisfying?		85.00 %
lunch / dinnerquestions: How do rate the offer and the taste of food and beverages? How do you rate the restaurant´s cleanliness?		87.50 %
hotel in generalquestions: Was the hotel in real like the description? Did the staff satisfy your wishes? How is your general impression of the hotel?		95.00 %
check outquestions: Was the billing quickly? How do you rate the expertise of the reception staff? Was the check-out realized fast?		91.67 %
last but not leastquestions: Was your stay to your entire satisfaction? Have your expectations been satisfied? Would you visit the hotel one more time?		90.00 %

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